Privacy Policy

Effective Date: September 2025

Viamtek (“we,” “us,” “our”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy applies to the website https://viamteksa.com (the “Site”) and explains how we collect, use, share, and protect information when visitors from Haiti or elsewhere use our Site.

By using our Site or submitting information to us, you consent to the practices described in this Privacy Policy. Where required by Haitian law, we will obtain your explicit consent prior to collecting or processing your personal data.

1. What Information We Collect

We may collect:

• Personal Information: name, email address, phone number, postal address, billing information, and any other information you choose to provide when contacting us, subscribing, purchasing, or otherwise engaging with our services.
• Non-Personal Information: device and browser details, IP address, general location, and usage data collected via cookies and analytics tools.

2. How We Collect Information

• When you complete forms (e.g., contact, subscription, service requests).
• When you purchase or subscribe to services.
• Automatically through cookies, web beacons, log files, and analytics (e.g., Google Analytics).
• Through email or other communications when you contact us.

3. Consent & Legal Basis

• Consent: In accordance with Haitian law, we obtain explicit consent before collecting, using, or processing personal data where required. Consent may be provided by submitting a form, checking a consent box, or otherwise affirmatively agreeing.
• Withdrawal: You may withdraw your consent at any time by contacting us (see Contact Us).

4. How We Use Information

• Deliver, maintain, and improve our services and Site.
• Respond to inquiries and provide customer support.
• Process transactions, billing, and subscriptions.
• Send newsletters, promotions, or updates if you opt in (you may unsubscribe anytime).
• Analyze Site usage and enhance user experience.

5. Sharing & Disclosure

We do not sell or rent your personal data. We may share information with:

• Service Providers: hosting, email delivery, analytics, and payment processing partners that act on our instructions.
• Legal Authorities: if required by law, regulation, or valid legal process.
• Business Transfers: in connection with a merger, acquisition, or sale of assets.

6. Cookies & Tracking

We use cookies and similar technologies to improve functionality, analyze traffic, and understand user behavior. Where required, we will request your consent for non-essential cookies.

You can adjust your browser settings to refuse cookies; however, some Site features may not function properly without them.

7. Security

We implement reasonable technical, administrative, and physical safeguards designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is entirely secure, and we cannot guarantee absolute security.

8. Your Rights

Subject to Haitian law and other applicable laws, you may have the right to:

• Be informed about what personal data we collect and why.
• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data (subject to legal exceptions).
• Withdraw consent to processing at any time.
• Opt out of marketing communications.

To exercise these rights, contact us at info@viamteksa.com.

9. Children’s Privacy

Our Site is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.

10. Cross-Border Data Transfers

If personal data is transferred outside Haiti (e.g., to service providers in other countries), we take appropriate measures to ensure an adequate level of protection consistent with Haitian legal requirements, including contractual safeguards and security measures.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the “Effective Date” above and post the revised policy on this page. Where required by law, we may also notify you via email or a notice on the Site.

12. Contact Us